EDUCATIONAL SERVICE UNIT #3

JOB DESCRIPTION

 

Job Title:  District Technology Support Specialist for Conestoga Public Schools

Job Title Code:  4175

Number of Days Worked:  260 days

Department:  Information Systems & Technology

FLSA Status:  Non-Exempt

Immediate Supervisor:  District Personnel and  ESU #3 Chief Information Officer

Staff Supervised:  None

  

Essential Requirements:  

1. No history of child abuse or negligence.
2. Post-high school training or degree preferred. 
3. Basic understanding and knowledge of Audio Video Systems and their set up along with the capacity & willingness to learn systems’ upgrades or new applications. 
4. Knowledge of Video Conferencing Systems along with the ability to troubleshoot these systems.
5. Advanced knowledge of Mac and Windows based computers systems, iOS, and Android operating systems with the ability to do basic repairs.
6. Video editing knowledge and skill.  
7. Excellent collaboration and communication skills. 
8. Successfully pass required background checks.
9. Regular and dependable in person attendance is required and is considered a condition of employment.
10. The assigned duties of this position are not eligible for remote work consideration.

 

  Essential Responsibilities: 

1. Understand and comply with the ESU #3 Board of Education Personnel Policies and Employee Handbook.
2. Provide Technical Support to Teachers, Staff and Students

• Will be available during normal working hours and on call during non-normal working hours.
• Provide technical support for all technology at District Schools including computing devices, projectors and other displays, printers and software issues
• Act as a conduit for level 2 support provided by Educational Service Unit #3.

3. Identify possible areas for improvement and work with District     Administrators and ESU Administrators for implementation.
4. Work within a helpdesk environment
5. Be familiar with the technologies below

• Windows Operating Systems
• Google System
• Macintosh Operating System
• Network Security Concepts
• Operating System and Network Troubleshooting
• Printer support and troubleshooting
• Peripheral support to include Smartboards, projectors and camera systems

6. Other duties as assigned.

 

At Will Employment: Employment with ESU #3 is not for any period of time, and employment may be terminated at any time at the convenience of the terminating party, with or without cause, and with or without notice.  Employment with ESU #3 is not governed by any express or implied contract of employment containing terms different from or inconsistent with those stated in this job description.  The terms of this job description may not be modified except in a writing signed by the ESU #3 Administrator.

 

Evaluation:  Annually, by District Personnel and the Chief Information Officer.

Compensation:  Annual Salary to be set by the ESU #3 Board.

 

 Essential Physical Requirements:

 

	Essential Physical     Requirements Technology Support Specialist	Item is not a requirement of the job	Occasional-up to 33% of time	Occasional/essential- Up to 33% of time, absolutely essential to the job	Frequent between 34%-66%	Continuous-over 66% of time
	Stamina
	1. Sitting				X
	2. Walking				X
	3. Standing	X
	Flexibility
	4. Bending or twisting at the neck more than the average person		X
	5. Bending or twisting at the trunk more than the average person		X
	6.Squatting/Stooping/Kneeling		X
	7. Reaching above the head		X
	8. Reaching forward		X
	9. Repeating the same hand, arm or finger motion many times (For example:  typing, data entry, etc.)			X
	Activities
	10. Climbing (on ladders, into large trucks/vehicles, etc.)		X
	11. Hand/grip strength		X
	12. Driving on the job	X
	13. Typing non-stop				X
	Use of Arms and Hands
	14. Manual dexterity (using a wrench or screwing a lid on a jar)				X
	15. Finger dexterity (typing or putting a nut on a bolt)				X
	Lifting Requirements
	16. Lifting up to 10 pounds (Mark all that apply)
	Floor to waist		X
	Waist to shoulder		X
	Shoulder to overhead		X
	17. Lifting 11 to 25 pounds (Mark all that apply)
	Floor to waist	X
	Waist to shoulder	X
	Shoulder to overhead	X
	18. Lifting 26 to 50 pounds (Mark all that apply)
	Floor to waist	X
	Waist to shoulder	X
	Shoulder to overhead	X
	19. Lifting 51 to 75 pounds (Mark all that apply)
	Floor to waist	X
	Waist to shoulder	X
	Shoulder to overhead	X
	20. Can load/items weighing over 50 pounds that are lifted or carried be shared, or reduced into smaller loads?	X
	Pushing/Pulling
	21. 25 to 50 pounds		X
	22. 51 to 75 pounds
	23. 76 to 90 pounds
	24. Over 90 pounds
	Carrying
	25. 10 to 25 pounds		X
	26. 26 to 50 pounds
	27. 51 to 75 pounds	X
	28. 76 to 90 pounds	X

 

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  Responsibilities and duties assigned are at the discretion of the supervisor.